MagicProctor (“we”, “our”, “us”) respects your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website [www.magicproctor.com] or use our hardware-assisted remote proctoring services (the “Services”).
By accessing our website or using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
A. From Employers / Clients
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Name, business email, phone number, and organization details
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Billing and GST information
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Shipping addresses for device dispatch and return
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Login details for your MagicProctor dashboard (if applicable)
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Communication and feedback during onboarding, demos, or support
B. From Candidates (Interviewees)
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Name, email, and contact number
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Device identifiers (for shipped equipment)
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Consent forms and acknowledgments (digital or written)
C. Automatically Collected Data
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Website usage analytics (via cookies, pixels, and log data)
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Device type, IP address, browser type, and access timestamps
2. How We Use Your Information
We process collected data for the following purposes:
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To deliver, manage, and improve the MagicProctor Services
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To verify candidates and prevent impersonation or fraud
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For logistics, shipping, and reverse pickup operations
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To invoice clients, process payments, and maintain compliance with Indian GST laws
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To communicate with customers and provide technical support
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To analyze performance, usage patterns, and improve product reliability
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To comply with legal obligations or respond to lawful requests by authorities
3. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
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Contractual necessity – to deliver the Services you order
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Legitimate interest – to prevent fraud and improve service quality
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Consent – for recording or processing candidate data
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Legal obligation – for invoicing, taxation, and audit compliance
4. Data Retention
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Billing, logistics, and transaction records are retained for statutory periods under Indian law (typically 8 years).
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After retention periods expire, data is securely deleted or anonymized.
5. Data Sharing
We do not sell or trade your personal information.
We may share limited data only with trusted partners necessary to deliver our Services:
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Courier & logistics partners (for shipping and pickups)
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Payment processors and banks (for transactions)
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Cloud infrastructure providers (for secure data storage and recordings)
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Compliance auditors or legal advisors (only when required by law)
All such partners are bound by confidentiality and data protection obligations.
6. Data Security
We employ industry-standard technical and organizational safeguards including:
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Encrypted transmission (HTTPS, SSL/TLS)
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Encrypted at-rest storage for recordings
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Restricted access via role-based authentication
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Tamper-evident device handling and logging
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Regular audits of hardware and systems
While we strive for full security, no system is 100% invulnerable. You acknowledge that you use our Services at your own discretion.
7. Candidate Consent
Candidates must consent before any recording begins.
Employers using MagicProctor are responsible for obtaining this consent and ensuring compliance with local employment and privacy laws.
8. Your Rights
Under applicable laws, you may:
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Request access to your personal data
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Request correction or deletion (subject to legal limits)
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Withdraw consent where applicable
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Request clarification on how your data is used
To exercise these rights, contact us at privacy@magicproctor.com with the subject line “Data Access Request.”
9. International Data Transfers
MagicProctor’s data is primarily stored in India. If any data is processed or stored outside India, equivalent safeguards (such as data processing agreements and encryption) are applied.
10. Cookies and Tracking
Our website uses cookies and analytics tools to:
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Understand visitor traffic and engagement
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Improve UI/UX and marketing performance
You may disable cookies through your browser settings.
11. Updates to this Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Effective Date.”
Material changes will also be communicated via email or prominent site notice.
12. Contact Us
For privacy questions or complaints, contact:
MagicProctor
Email: privacy@magicproctor.com